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Saint Paul College A Community & Technical College

Medical Office Careers

Medical Coding Diploma
Medical Office Certificate
Healthcare Documentation Specialist Certificate
Medical Office Careers

Program Overview

​Medical office workers are critical to the support of clinical staff in the health care industry. Physicians, nurses and other direct patient-contact personnel rely on well-trained medical office staff to assist them in the creation and retention of quality medical documentation based on patient care. Medical office work may include transcribing medical documents, creating and processing correspondence, codi​ng of diagnoses and procedures, scheduling patient appointments, pulling and filing of medical records, releasing of information, collecting or abstracting medical data, understanding reimbursement methodologies, meeting physician documentation needs, as well as other related duties.

Applicants should possess excellent communication skills, meticulous attention to detail, good spelling, finger dexterity, and extreme accuracy in their work. Candidates considering this field should be comfortable listening to dictated material for an extended periods, editing documents created through the use of voice recognition software, and possess knowledge of patient confidentiality regarding health information.

Graduates of the Medical Coding Diploma program are proficient in coding diagnoses and procedures, abstracting medical data, meeting physician documentation needs, and other related duties. Courses taken to meet requirements for the Medical Coding Diploma also prepare a student to continue into the Health Information Technology AAS degree program.

The Healthcare Documentation Specialist Certificate program prepares students to be proficient in transcribing medical documents, creating and processing correspondence, assisting with release of information, meeting medical provider documentation needs, and other duties. Courses from the certificate are applicable toward the Medical Office Professional AAS degree.

Medical Office Certificate program graduates are prepared to assist with scanning information into electronic health records, releasing patient information, meeting physician documentation needs, scheduling patients, and other related duties.

Program Delivery Methods
Hybrid, online and traditional in-class courses on Saint Paul College campus, St. Paul, MN​

What You'll Learn

  • ​Transcribing reports 
  • Composing and processing correspondence 
  • Coding of diagnosis and procedures 
  • Completing insurance forms 
  • Maintaining financial records 
  • Making calls for physicians 
  • Making patient appointments​

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Program Details

  • Program Requirements

    Program Requirements Guides
    View the Program Requirement Guide to learn about Minimum Program Entry Requirements, Recommended Course Sequence and Program Outcomes:

    View all course descriptions

    ​All classes must be successfully completed with a grade of "C" or better.

    Keyboarding Skills 
    Minimum of 40 WPM with 3 errors or less or a grade of “C” or better in BTEC 1400.

    Computer Skills
    Basic computer skills such as word processing, spreadsheets, and Internet usage or a grade of “C” or better in BTEC 1418.


  • Career Settings

    • ​​Medical offices and clinics 
    • Hospitals 
    • Long-term care facilities 
    • Industrial medical facilities 
    • Home-based transcription
    Potential Employers
    • University of MN, Academic Health Center
    • HealthPartners
    • HealthEast Care System
    • Fairview Health Services​​
  • Transfer Pathways



  • Related Programs

  • Additional Benefits

    ​These careers see higher growth compared to other careers. This includes the demand due to replacement (workers leaving the occupation or retiring) as well as growth. Employment of medical records and health information technicians is projected to grow 17.2 percent from 2014 to 2024 in the Seven County Mpls-St. Paul, MN area. Data Source: LMIwise

  • Program Advisor

    ​​Jennifer Anglin 
    jennifer.anglin@saintpaul.edu

    ​Kelly Dale 
    kelly.dale@saintpaul.edu


  • Meet the Faculty

Gainful Employment

Medical Coding Diploma

Medical Office Certificate

Medical Transcription/Healthcare Documentation Specialist Certificate

Career Information

Information provided by http://www.careerwise.minnstate.edu.

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