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Saint Paul College A Community & Technical College

Customer Service Office Support

Customer Service Office Support Certificate

Business Information Session

Learn about Saint Paul College's Business programs! You can also get help with your application and register for classes.

Event Date

10/18/17

Time

6:00pm

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Program Overview

​The Customer Service Office Support Certificate ​program provides entry level training for a customer service position. Students will learn how to resolve conflict, develop listening skills, interpersonal and problem solving skills. 

The program covers Microsoft Office software: Excel, Word, PowerPoint, Access, and Outlook. Students will also learn communication, teamwork, and other business professional skills.

Program Delivery Methods
Hybrid, online and traditional in-class courses on Saint Paul College campus, St. Paul, MN​​

What You'll Learn

  • ​Basic knowledge and skills required for entry level customer service roles
  • How to reflect professional standards, ethics, and social responsibility
  • Effective communication skills, problem solving techniques and professional behavior

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Program Details

Gainful Employment

Customer Service Office Support

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