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Student Services
Information Technology Services supports the technology needs of Saint Paul College students, faculty, staff, and visitors. We provide reliable, secure, and accessible technology services that support teaching, learning, communication, and College operations. Our team works to ensure the campus community has the technology, systems, and support needed to connect, collaborate, and succeed.
Department Information
Welcome to Information Technology Services! Our team includes full-time and student employees who work together to support the technology needs of our campus community. We proudly serve students, faculty, staff, and visitors by creating a welcoming, reliable, and supportive technology experience.
Whether you need technology assistance, have a question, or are not sure where to start, we are here to help.
IT Service Desk: 651.846.1440
Mission & Goals:
- Providing great service and striving to include customer service values in all of our activities.
- Providing a robust, reliable, and secure IT infrastructure to the College community.
- Providing and supporting the use of information technology in teaching and learning.
- Timely anticipation and fulfillment of the technology needs of the College community.
- Developing a community environment that is adaptable to technological changes.
After Hours Support from the System Office
For after-hours and weekend support, the Minnesota State IT Service Desk team is available to students and staff. See the schedule at the MinnState Service Portal Service Hours to contact them by phone at 877.466.6728.
Tech Support for Students
Technology support is available through the Saint Paul College Service Portal. We have several ways to connect with technology support as well:
– Submit a ticket to the Saint Paul College Service Desk by reviewing our service catalog.
– Call us at 651.846.1440 (ext. 1440 from a campus phone).
– Email spc-it.servicedesk@saintpaul.edu.
– Stop by our Service Desk in room 1470.
Search for common knowledge base articles for quick help.
For updates and technology news, visit our News and Announcements.
- Acceptable Use Policy
- Check Enterprise Service Outages
- Check SPC Tech News and Updates
- College Email & Microsoft 365
- Computer Loaner Program
- D2L Brightspace Tips for Use & D2L Website
- eServices
- IT Service Desk
- MediaSpace (Kaltura)
- Mobile Print & Printing Troubleshooting
- Open Computer Lab
- Safe Computing
- StarID Self Service Portal
- Username Chart
- WIFI Access for Students
Tech Support for Employees
Employees may access the Employee Portal and the Technology Service Portal. For your convenience, links are available below.
To access the Employee Portal, use your StarID and StarID password. To access the Technology Service Portal, use your MinnState credentials SstarID@minnstate.edu and StarID password).
- A/V Resources & Checkout Equipment
- Application and Account Access
- Copy Center & Printing
- D2L Brightspace Tips for Use & D2L Course Admin Request
- IT Service Desk
- ImageNow
- MediaSpace (Kaltura)
- Mobile Printing & Printing Troubleshooting
- MoveItSecurely
- Phones and Voicemail Access
- Phone Change Requests
- Remote Access
- StarID Self Service Portal
- Username Chart
- Wireless
D2L Brightspace
The D2L Brightspace portal is the College’s online learning management system (or LMS).
Click the button below to login to D2L Brightspace
Saint Paul College offers a variety of online courses:
Asynchronous
Course is delivered through online methods including videos, discussion boards, PowerPoints and reading materials. While the course pacing is set by the instructor, it does not require students to be logged in online at a specified day and time.
Software Used for Course Delivery: D2L Brightspace
Synchronous
Course is delivered through online methods at a pace set by the instructor, including required synchronous online meetings. This means students must be virtually present for the course during the established course meeting times. Course attendance expectations apply to virtual attendance during these times.
Software Used for Course Delivery: D2L Brightspace and Zoom
Hybrid
Course is delivered through a combination of online and in-person delivery at a pace set by the instructor. In-person class meeting times are less than standard hours required for full in-person courses. In-person class meetings are at a set day and time.
Software Used for Course Delivery: D2L Brightspace
HyFlex
Instruction is offered in-person with remote synchronous and/or remote asynchronous options (i.e., lecture capture for remote viewing). This option is being offered for Fall 2020 at Saint Paul College on a limited basis.
Software Used for Course Delivery: D2L Brightspace and Zoom
Students must log into their courses before 11:00pm on the 7th calendar day of the course. Otherwise, you may be reported as No Show to the course and responsible for the tuition and fees.
We provide the following learning opportunities to assist you in becoming familiar and proficient in using the D2L Brightspace program:
Saint Paul College is committed to providing learning opportunities to students that are free of place or time restrictions. By utilizing the latest technology, the College delivers courses at places and times that are convenient to the student.
If you are looking for flexibility in your schedule, then online courses may be right for you. Consider exploring an online learning course if:
- You are self-motivated, self-disciplined, and can usually get things done ahead of time.
- You have easy access to a computer with a higher speed internet connection.
- You are comfortable with technology and are familiar with Microsoft Office, web browsers, and other basic computer applications.
- You are comfortable with following written instructions and rarely need instructor input.
- You are able to communicate well in writing.
- Your personal schedule allows for extra time to spend online.
Here are some additional resources available to help you decide if taking an online course is right for you:
- Take this Interactive Quiz from Minnesota Online.
- Take a look at the Minnesota Online recommendations.
Visit the MN Office of Higher Education for additional information on evaluating online programs.
StarID
The StarID is a username that replaces many login IDs with one ID, one password, everywhere.
Remote Access
Connect to your desktop and applications by using the VMware Horizon Client or through your browser.
Copyright Infringement Policies and Sanction Notice
Downloading and distributing copyrighted material, including through peer-to-peer (P2P) file sharing, without the permission of the copyright owner is against the law. Illegal downloading or distribution of copyrighted material can result in you being prosecuted in criminal court and/or sued for damages in civil court. Criminal penalties for first-time offenders can be as high as five years in prison and $250,000 in fines. If sued in civil court, you may be responsible for monetary damages, attorneys’ fees, and civil penalties up to $150,000 per work distributed. Use of Saint Paul College resources for unauthorized distribution of copyrighted material is forbidden.
The College prohibits illegal copyright infringement through its “Acceptable Use of Computers and Information Technology Resources” policy and in its student conduct code. Disciplinary action, including loss of use of the College’s information technology systems up to and including expulsion from the College, could result from violations of this policy.
